If you've been invited to participate in a Live Conversation, you'll want to download Zoom and familiarize yourself with the program ahead of time.
What are the requirements for Zoom?
Where do I go to download Zoom?
How do I install on a Mac?
How do I share my screen?
How do I join or test my audio?
How do I request or give keyboard/mouse control?
What if my video/camera isn't working?
What are the requirements for Zoom?
- Operating System
- macOS X with macOS 10.7 or later
- Windows XP or later
- Browsers
- Internet Explorer 11 or later
- Microsoft Edge 12 or later
- Firefox 27 or later
- Google Chrome 30 or later
- Safari 7 or later
- An internet connection—broadband wired or wireless (3G or 4G/LTE)
- Speakers and a microphone—built-in or USB plug-in or wireless Bluetooth
- A webcam—built-in or USB plug-in
Where do I go to download Zoom?
Go here on your Mac or Windows computer and you'll be prompted to download Zoom.
How do I install on a Mac?
Please see these instructions from Zoom on how to install on a Mac computer.
How do I share my screen and video?
To share your screen, click the green Share icon located in the center of the toolbar. To share your video, click Start Video located on the left of the toolbar.
How do I join or test my computer audio on a Mac?
Prerequisites:
For computer audio, you must have a working microphone, such as the built-in microphone, a USB microphone or an inline microphone on a headset or headphones. Please watch this video from Zoom on how to configure your audio.
You can also test your audio connection before joining by clicking the “Test Computer Audio” link. The audio preferences will open, and you'll be able to test both your speakers and your microphone
If you would like to check your audio connection while already in a meeting, click the arrow next to the microphone on the left-hand side of the in meeting toolbar and follow the directions above.
How do I join or test my computer audio on a Windows?
After joining or starting a meeting, click “Join Audio by Computer” to connect your computer’s speaker and microphone to the Zoom Meeting. If using your computer’s speaker and microphone is your preferred audio method, check the option "Automatically join audio by computer when joining a meeting" in your Zoom settings.
You can test your audio connection before joining by clicking the “Test Computer Mic & Speakers” link. The audio preferences will open, and you can test both your speakers and your microphone.
If you would like to check your audio connection while already in a meeting, click the arrow next to the microphone on the left-hand side of the in meeting toolbar and follow the directions above.
How do I request or give keyboard/mouse control?
Prerequisites:
1. Join the meeting with a Windows computer, Mac computer, or iPad tablet.
2. The person sharing their screen must be on a PC or MAC.
How to request remote control from someone who is sharing their screen:
- Once the other person has started sharing you will need to locate the tool bar menu drop down at the top middle of your Zoom window. (i.e. "You are viewing Michael Mariscal's screen")
- Next, select "Request remote control right". This will then send the other person sharing a notification asking whether or not they will allow you to control their screen.
How to give remote control of your screen while sharing:
- You will see a notification asking whether or not you will allow them to control your screen.
- Click "allow".
How to regain control:
To regain control over your mouse and keyboard, simply "click" anywhere on your screen.
My video/camera isn't working for my Mac. How do I fix this?
- Make sure that all other programs that utilize the camera are not using the camera or are closed.
- Reboot your computer to ensure that the camera is not being used by another application.
My video/camera isn't working for my Windows PC. How do I fix this?
- Make sure that all other programs that utilize the camera are not using the camera or are closed.
- Reboot your computer to ensure that the camera is not being used by another application.
- Visit your device's support and downloads page to update the camera driver.