Installing the UserTesting Browser Recorder
Uninstalling the UserTesting Browser Recorder
There are a few different screen recorders that you may use as a UserTesting participant, depending on your device. Our UserTesting Browser Recorder lives directly in your web browser, so you don’t have to download any files to your computer to use it. Read below to familiarize yourself with the requirements and installation process.
System Requirements
Windows
- Operating system: Windows 7, 8, 10, or 11
- Memory: At least 1 GB of total RAM and 600MB of available RAM.
- Free disk space: At least 7 GB of free disk space.
- Browser: Chrome
- Upload speed of at least 3.0 Mbps
Mac
- Operating system: OS X 10.7 or higher
- Memory: At least 1 GB of total RAM and 600MB of available RAM.
- Free disk space: At least 7 GB of free disk space.
- Browser: Chrome
- Upload speed of at least 3.0 Mbps
Installing the UserTesting Browser Recorder
You’ll be prompted to install the Browser Recorder when accepting a test on your dashboard.
You will be redirected to the Chrome web store to add the extension. Follow the prompts to add the extension.
1. Click “Add to Chrome”
2. Click “Add extension”
You’ll know the extension has been added once you see the blue button change to “Remove from Chrome”.
3. Return to your UserTesting dashboard once you have installed the extension.
Uninstalling the UserTesting Browser Recorder
To uninstall the UserTesting Browser Recorder, navigate to chrome://extensions in your Google Chrome browser.
1. Click the "Remove" button on the UserTesting Browser Recorder tile.
2. Confirm by clicking "Remove" again.
You should see the UserTesting Browser Recorder disappear from your list of extensions.