How do I set up the Seamless Desktop Recorder?

In this article, you'll learn how to allow the Seamless Desktop Recorder to capture your screen and access your microphone and camera. 

Before you get started, you’ll need to make sure your computer meets our minimum system requirements.

Setup Instructions

To set up the Seamless Desktop Recorder, watch this video or follow the instructions below:

The Quick setup screens will guide you through the process of turning on the required permissions:

1. On this screen, click the Share access button at the bottom right.

2. If you see a prompt requesting access to your computer’s microphone and camera, click Allow.

3. On the next page, you’ll need to select the screen you’d like to share. Make sure you’re viewing the screen options under the “Your Entire Screen” tab, and then click the image of your screen. Once you’ve selected your screen, click the Share button.

4. Review the screen you selected in the previous step. Confirm your selection is correct and that you can see the entire screen.

If you’ve selected the wrong screen or realize you can’t see your entire screen, click on the Reset sharing button. Otherwise, click Next.

(OPTIONAL) If a customer invites you to complete a Face Recording test, you’ll need to set up your camera. Use the drop-down menu to select your input device (such as your built-in webcam or an external webcam).

6. Complete the microphone check by reading the sentence aloud. This will ensure we can hear your feedback loudly and clearly. If you’re using an external microphone, make sure it’s plugged in to avoid any errors.
   

   

7. Click Next to finish the recorder setup. Once you've completed these steps, you'll see screens with instructions on how to use the seamless recorder during your test.