Before you start a test for the first time, you have to allow the Seamless Desktop Recorder to access your microphone and camera.
You may have accidentally blocked this access during set-up. Review this article to learn how to reset these permissions so you can continue with your test.
How to reset permissions in Safari
- Navigate to Safari > Preferences in the top left of your computer screen.
- Click the Websites tab, find the permission you'd like to reset in the left-hand column and change the selection to Allow next to UserTesting.