Before a test
- I can't record my screen on my Mac. What should I do?
- How do I unmute my microphone and reshare my screen in Safari?
- How do I unmute my microphone and reshare my screen in Firefox?
- How do I unmute my microphone and reshare my screen in Microsoft Edge?
- I received an email about a new test. Why can't I find it on my dashboard?
- How do I decline a test?
During a test
- When should I report a problem while recording?
- How do I quit a test or report a problem on a computer?
- How do I quit a test or report a problem on a mobile device?
- Why did the task instructions disappear during the test?
- What do I do if the UserTesting iOS app crashes?
- What do I do if the UserTesting Android app crashes?